The 'House Band' Rewards program

Welcome to the Home of Tone's new customer loyalty rewards program, lovingly nicknamed the 'House Band'!

Place an order, earn points, get rewards such as discounts on your future orders!

Here's some FAQ's, but if you have any specific questions don't hesitate to get in touch.

  • How can I earn and redeem points?
    You can earn points by signing up to the rewards program, by placing an order and by referring friends too. On the Home of Tone website, you should see a small widget in the bottom right hand corner titled 'House band rewards', this is your rewards hub. Here the widget and Loyalty Page display your earning and redemption rules. 

  • Will my points expire?
    There is no expiration date on redeeming your earned points, however, Home of Tone LTD reserves the right to modify, or discontinue the loyalty program, earning rules, redemption values, or rewards at any time.

  • Joining the loyalty program. 
    When you sign up, via the widget hosted by BON, they automatically links your  loyalty account when you create or log into your Home of Tone store account, so there's no separate loyalty registration process.

  • Email notifications. 
    You may receive loyalty-related emails (points earned, rewards, etc.). If you prefer not to receive any of these emails, please let me know.

  • Referral program 
    You can earn points by referring a friend, For example: Customer A refers Customer B. Customer B receives their reward after signing up, while Customer A receives their reward once Customer B completes their first order.

  • Refunds. 
    If an order is refunded, the corresponding points earned from that purchase will be deducted. Likewise, if a redeemed discount was used on that order, the corresponding redeemed points will be credited back to the your balance.

  • Program changes. 
    Home of Tone LTD reserves the right to modify, or discontinue the loyalty program, earning rules, redemption values, or rewards at any time.

  • Your information. 
    BON only syncs your information already stored in your Shopify account. If you provide BON with additional information through activities such as Complete Profile, it's only basic information used to operate the loyalty program. BON does not share this data with third parties.