About us / Contact
I hope everyone is keeping healthy and staying at home safely. In light of a recent shipping experience, I've been giving some thought to the best way to approach getting the orders shipped out to you all who are kindly placing orders through this difficult time.
Lower value orders (orders under £40) - These will continued to be shipped using Royal Mail, and I will now only be making a visit to the Post Office twice a week going forward. So any orders placed (providing they are stocked items of course) will be dispatched either on Monday morning, or Thursday morning using the relevant postal service option you have chosen at the checkout.
I have noticed in more recent weeks that deliveries are taking a little longer which I imagine is due to the high demand on Royal Mail at the moment. So please bare this in mind, I would perhaps recommend opting for the tracked services for the moment.
Higher value orders (orders over £40) - I will be shipping with either Royal mail or UPS depending on order value. I am going to be paying for a courier driver collection at my address, which vastly reduces social contact and the drivers have safe procedures in place for a quick handover of the parcels. As I have to pay for this service, it will only take place on Monday morning & Thursday morning to coincide with the post office trips too.
Of course, if you have any questions about this please do send me a message at firstname.lastname@example.org or via the contact form on the website and I'll do my best to help and accommodate for your needs. But for now, I hope my customers understand this decision to cut my shipping dates down to two days a week is for safety reasons and to be very respectful of the circumstances. Thank you very much for your understanding & continued support,
James' Home of Tone -
Curated by James P Gascoigne, the 'Home of Tone' is a humble collection of guitars, parts & accessories that have been individually selected to be represented here for their quality, design and the brand in question's shared passion for the guitar.
I certainly don't consider the Home of Tone as re-writing the book on guitar store approach, but instead see this venture as writing my own book about what I love about the guitar; the instrument that has provided inspiration in numerous facets of my life from an early age.
All I hope, is that you find the Home of Tone a place share your passion for guitars with me. The stores name is a bit of fun ultimately, but the intention is from the heart and since the humble beginnings in 2015 it seems there are so many of you that can relate to the approach.
Although I don't have a walk in, high street shop for you to visit, I am 110% driven on making sure you have an enjoyable visit to my webstore and try to be as informative about each of the products as I can be.
We do however also have a small office/showroom which we are more than happy to offer viewings of guitars or other items by appointment only. So if there is something you're particularly interested in trying out drop us a message via the contact box on this page, we'd love to hang out!
Please get in touch!